Privacy And Security
This Privacy Policy Determines
- Why SeekHeart Collects Your Personal Information?
- What Information We Collect?
- How We Use Your Information?
- Why Do We Need Your Email Address?
- How Do We Ensure the Security of Your Credit Card Information?
- Discreet Packaging.
- What About Cookies?
Why SeekHeart Collects Your Personal Information?
We collect your information to provide you with an attractive, secure, convenient, and personalized online shopping experience, as well as for other purposes specified in this privacy policy. We may retain certain personal information to enhance your subsequent visits. We also collect your information online to comply with our legal and contractual obligations and facilitate transactions. We collect personal information to prevent, deter, and investigate online criminal activities and other misconduct. We may collect your personal information for promotional purposes.
What Information We Collect?
When you visit our website, we collect your personal information, including your name, email address, postal address, phone number, search history, and shopping preferences. If you refuse, we may not be able to provide services to you or interact with you as you expect.
When you place an order or send us a message, we may collect detailed information：
- Your order information: order number, product details;
- Your contact details: phone number, email address, mailing address;
- Your personal data: name, date of birth, gender, title, etc.;
- Your social information: social media accounts, marketing preferences, identity information, and bank account details;
- Your location: GPS location, website address;
- Your visit details: pages you accessed on our website and the time you visited us.
How We Use Your Information?
Your email address is only used to communicate with you effectively. It will be used to notify you that your order has been processed, your product has been shipped, and updates to our product line or website. You can permanently remove yourself from the email list at any time by simply contacting us. Please note that once this request is made, we will delete all your details from the database, and we will be unable to verify any warranty information, so please retain your original receipt.
How Do We Ensure the Security of Your Credit Card Information?
We use SSL (Secure Socket Layer) to encrypt the information you enter. This provides the same level of protection as used by banks and financial institutions to ensure that your bank account information can be viewed online.
Discreet Packaging.
Your privacy is of utmost importance to us, so every item you order from us will be packaged in a plain box. There will be no logos or product names on the box, so no one will know what's inside except you. We can absolutely ensure that all your privacy remains 100% secure on our website, so you can order with confidence.
What About Cookies?
Cookies are a method used to track customers during the sales process, for statistical and shopping cart purposes. We use this information to help us provide you with a better shopping experience; it will never be shared with any third party. For example, it helps us create a system where you can buy products with fewer clicks, saving you time.
Disclaimer
SeekHeart provides the Website on an 'as is' basis and does not warrant that the functions contained in and the material on the Website will be uninterrupted, or error or defect free, or that the Website or the server that makes it available are free of viruses or bugs. Further SeekHeart does not represent the full functionality, accuracy, reliability of the materials on the Website.
In addition, SeekHeart makes no (and disclaims all) representations or warranties of any kind, express of implied, with respect to the Website or the information or content included on it. This disclaimer does not affect your statutory rights in relation to the provision of goods.