Money Saving Guide

Hello, I'm Jack, a Customer Success Manager on the SEEKHEART team.

Recently, during the order processing process, we discovered that some customers did not enjoy the benefits provided by the SH team as we hoped.

Example:
Orders without discount（×）

Orders using discount codes（√）

We sincerely apologize for this.

In order to better solve this problem, we decided to implement the following strategies:

1. When the SEEKHEART team discovers that the discount code has not been used on an order, we will contact you as soon as possible via service@seekheart.com. Please make sure your email is filled out accurately.

2. If you do not enjoy the discounts or benefits due to the shopping process, please contact our customer success manager NICOLE: nicole@seekheart.com, and we will properly resolve it for you;

3. In order to better solve this problem, we have specially compiled a money-saving guide, hoping that you can experience the fun of affordable prices.

a. Tips for saving money 1 (saving index: ☆☆☆)
If it is your first time buying toys or solutions from SEEHEART, you can enter the discount code: SH on the checkout page and you will get a 10% discount.

Example:

Discount code detailed usage tutorial:
https://www.seekheart.com/pages/how-to-use-discont-code

b. Saving money tip 2 (saving index: ☆☆)
When your order amount is less than $39.99, you can contact SEEKHEART's official Twitter account (SeekheartToy) to get a free shipping code - estimated savings: $6.99.
PS: SEEKHEART free shipping rules: Order amount ≥ $39.99, free shipping.

c. Tips to save money 3 (saving index: ☆☆☆)
Select the products currently participating in the discount:
https://www.seekheart.com/collections/special-offers

Related reading:

SEEKHEART team’s commitment to product prices